Setting up DNS Records at FORPSI

Michal Krejčí

3. September 2025

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In this guide, we will walk you through setting up domain records DKIM, SPF, DMARC, and CNAME (domain redirector) with the domain provider FORPSI. These settings are essential if you want to securely send bulk emails from the Boldem application and prevent emails from ending up in spam.

1. Log in to your account in the Boldem application.
2. In the left menu, select Settings and click on Domains.

3. If you didn’t enter the sending domain name during account creation, click the + Add Sending Domain button. If you already entered the domain during account creation and see it in the list, continue with step 4 below.

4. Enter the sending domain name and confirm with the Create button. Enter the domain without www, e.g., example.com.
   

5. Click the Details button next to the domain in the list.
   

6. Click the Domain Settings tab.

7. The page will display data for DKIM signature, SPF record, and CNAME record. Keep this window with these details open, you’ll need them shortly.
8. In a new window, log in to your domain management account with FORPSI provider at https://admin.forpsi.com.
9. In the left menu, select Domains.

10. In the domain list, click on the domain you want to edit.

11. Click on Edit DNSThe Domain Name System (DNS) is a hierarchical and distributed naming system for computers, services, and other resource... Records.

12. An overview of DNS records and options for adding a new record will appear:

Setting up DKIM Record

1. In the FORPSI interface, select TXT from the Type dropdown menu.
2. In your Boldem account, in the DKIM Signature section in the Name column, copy the required record by clicking the copy icon.
   

3. In the FORPSI interface, paste the copied data into the Hostname field.
4. Do not change the TTL value.
5. In your Boldem account, in the DKIM Signature section in the Value column, copy the required record by clicking the copy icon.

6. In the FORPSI interface, paste the copied data into the Value field.

7. Save the record by clicking the add button. The final record will look something like this:

Setting up SPF Record

Editing Existing SPF Record

If you find a TXT type record in the domain records list that contains SPF data for your domain (e.g., for example.com), you need to edit this record and not create a new one. Example of an existing record:

example.com TXT 1800 v=spf1 a mx include:_spf.forpsi.com ~all

1. Click Edit on the right side of this record

2. In the Value field, insert the string include:spf.boldem.cz before the ~all or -all tag, or replace the ?all tag with -all.

The resulting form of the above example would therefore be:

example.com TXT 1800 v=spf1 a mx include:_spf.forpsi.com include:spf.boldem.cz ~all

3. Save the record by clicking the save button.

Adding New SPF Record

If you cannot find a TXT type record in the domain records list that would contain SPF data for your domain, continue with these steps:

1. In the FORPSI interface, select TXT from the Type dropdown menu.
2. Leave the Hostname field empty.
3. Do not change the TTL value.
4. In your Boldem account, in the SPF Record section in the Value column, copy the required record by clicking the copy icon.

5. In the FORPSI interface, paste the copied data into the Value field.

7. Save the record by clicking the add button. The final record will look something like this:

Setting up DMARC Record

Editing Existing DMARC Record

If you find a TXT type record in the domain records list that contains DMARC data for your domain (e.g., for example.com), you need to edit this record and not create a new one. Example of an existing record:

v=DMARC1; p=none; rua=mailto:dmarc@example.com

1. Click the Edit button on the right side of the row and in the Value field, add the data that you copy from your Boldem account in the Value section. However, copy only the part of the string starting with mailto. Example DMARC value in Boldem:

2. In this case, you will copy only the part mailto:pdgpt8b8@dmarc.boldem.cz.
3. At the end of the part of your existing record that starts with rua, add a comma and insert the copied part of the record. The resulting form of the above example would therefore be:

v=DMARC1; p=none; rua=mailto:dmarc@example.com,mailto:pdgpt8b8@dmarc.boldem.cz

4. Save the record by clicking the save button.

Adding New DMARC Record

If you cannot find a TXT type record in the domain records list that would contain DMARC data for your domain, continue with these steps:

1. In the FORPSI interface, select TXT from the Type dropdown menu.

2. Fields to fill will appear.
3. In the Hostname field, enter the data that you copy from your Boldem account in the DMARC Record section in the Name column by clicking the copy icon.

3. Do not change the TTL value.
4. In the Value field, insert the code that you copy from your Boldem account in the DMARC Record section in the Value column by clicking the copy icon.

5. Save the record by clicking the add button.

Setting up CNAME Record (Domain Redirector)

1. In the FORPSI interface, select CNAME from the Type dropdown menu.
2. In your Boldem account, in the CNAME (Domain Redirector) section in the Name column, copy the required record by clicking the copy icon.

3. In the FORPSI interface, paste the copied data into the Hostname field.
4. Do not change the TTL value.
5. In your Boldem account, in the CNAME (Domain Redirector) section in the Value column, copy the required record by clicking the copy icon.

6. In the FORPSI interface, paste the copied data into the Value field.

7. Save the record by clicking the add button. The final record will look something like this:

Domain Records Validation

After you set up the records, it can take some time for the information to propagate to DNS servers. For most providers this should happen within an hour, and usually no later than 24 hours.

After setting up all records, go to Settings/Domains in the Boldem app, select your domain, and on the Domain Settings tab click the Check settings button.

The ideal result of the check should be green-highlighted information for each record:

If domain changes don’t take effect after 24 hours, contact your domain provider’s support to verify that the records were entered correctly, then repeat the domain verification process in the Boldem app.

Missing certificate for HTTPS

When validating the CNAME record, you may encounter the following error:

The CNAME record is configured correctly. However, to enable full functionality you still need to set up a certificate for HTTPS.

This error occurs when the domain contains a CAA (Certification Authority Authorization) record. A CAA record allows domain owners or administrators to declare which certificate authorities may issue SSL certificates for the domain.

When using Boldem, we use a Let’s Encrypt certificate, so add a new record to your domain with this identifier. Leave existing CAA records unchanged.

Example of adding a record with provider Wedos (Vedos):

1. After logging in to the domain administration, click the domain you want to edit.
2. Select the Edit DNS records. An overview of the domain’s records will appear.
3. Check whether a CAA record containing the keyword “letsencrypt.org” exists among the records, and if not, add one by clicking new record.
4. Leave the Name field blank and keep TTL at its default. In the Type field, select CAA.
5. Enter the following in the Data field:
   0 issue “letsencrypt.org”

6. Click Save record.

The resulting CAA record:

Confirm by clicking the Apply changes button.

Wait 60 minutes and try verifying the domain records in the Boldem app again. If the error persists after another 24 hours, contact customer support.