Welcome to the Boldem app!
To complete the installation of the Shopify add-on, you must enter the Authentication code we sent you via email in the Boldem app. You can find the necessary steps follows:
- Check your inbox for a message with an Authentication code from Boldem. If you can’t find the message, make sure to check your junk e-mail (SPAM) folder as well.
- Copy the authentication code to your clipboard.
- Log into your Boldem account.
- From the left menu select Nastavení (Settings) and click Propojení (Integrations).
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- On the right side of the screen, click Nové propojení (New integration).
- From the drop-down menu select Shopify.
- Click into the Ověřovací kód (Authentication code) field and paste the code you copied from your email.
- Select the Seznam příjemců (List of recipients) where you want to import individual contacts, or create a new one. The app will automatically and continually import recipients from your e-shop to this list.
- Click Uložit (Save) and wait a moment.
Within 15 minutes of entering the Authentication code, the system starts synchronizing contacts, products, and orders between your Shopify store and Boldem account.
- You can find your contacts under Seznamy příjemců (List of recipients) in the list of recipients chosen during the previous steps.
- To view you products, click Aktivita na webu (Website activity) menu item and select the Produkty (Products) tab.
- To check new orders, navigate to Aktivita na webu (Website activity) and select the Objednávky (Orders) tab.
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Do you need further assistance?
Feel free to contact our customer support every working day between 8:30 to 16:30 CET via our live chat, call us at +420 517 070 000, or contact us by e-mail at support@boldem.cz.